Privacy policy

This Privacy Policy governs the manner in how I collect, use, maintain and disclose information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site and all services offered by Phil Winters.

I have a very straightforward Privacy Policy for how personal data is collected and used: personal data is not collected unless you give it to me in return for something that you find valuable.  You can at any time drop yourself from the mailing list (with the newsletter) or ask that I no longer contact you via email.   I don’t use your personal data for anything else. Period.

Personal identification information

I use first name, last name and email addresses to respond to your inquiries, questions, and/or other requests.

If you use the generic contact form, that information is sent to me in the form of an email.   The data from the contact form is not collected or saved in any other location.

If you decide to opt-in to my mailing list, you will receive emails that may include company news, updates on publications and events or other service information, etc. If at any time you would like to unsubscribe from receiving future emails, there are detailed unsubscribe instructions at the bottom of each email.  Alternately you can contact me personally.

I do not collect any other personal identification information.   All material I provide on my website can be downloaded without providing any PII.   In other words, no strings attached.   If you are interested in contacting me, you can do it in other ways.

Non-personal identification information

I do collect non-personal identification information about individuals whenever they interact with my Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to the Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

I do use "cookies" to automatically enhance your experience.   None of the information is personal identification information.   You may of course choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.    My site should still work regardless.

Protecting your information

I use well-known providers for data collection and storage that have well defined processing practices and security measures according to GDPR to protect against unauthorized access, alteration, disclosure or destruction of your personal information.    If there is a problem such as a data breach, I will let you know as soon as I become aware of the problem.

Sharing your personal information

I don’t sell, trade, or rent your personal identification information to others.

Processing your personal information

Even though I am the Father of Customer Intelligence and could work with the personal data you provide me to do profiling and machine learning, I don’t.   After all, that is not what you gave me your information for.

Third party websites

You may find content on my Site that links to other sites and services. I do not control the content or links that appear on these sites and am not responsible for the practices employed by websites linked to or from my Site. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

I, Phil Winters, have the discretion to update this privacy policy at any time. When I do, I will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Requests for Information /Deletion/ Change

I strongly believe in GDPR and your rights – no matter if you are an EU person or not.  If you have any request, please use the appropriate form (such as the newsletter opt out button) or contact me directly.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use the Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact me at:

Phil Winters
Von-der-Tann Str. 38
69126 Heidelberg
+49 (0)6221 430 86 40

This document was last updated on May 25, 2018