A key to the success of your company’s own CustomCIAgenda^® is collecting the right people together to realize your goals – this takes the form of a Customer Intelligence Competency Center (CICC).  CIAgenda^® works with you to not only develop the concept but also to put the plan in place, train (or hire) the necessary talent, and establish the knowledge-sharing and service-oriented culture necessary for a CICC to be successful.