Take a critical look at your business – from your customers’ point of view.
Meet Phil at these events
Customer Journey ManagementCreating and Implementing the Customer Perspectivehttp://www.ciagenda.com/customer-journey-management
Customer IMPACT AgendaThe book: 2nd edition now available!http://www.ciagenda.com/book
Customer IMPACT Qualification ProgramSupporting Successful Workshopshttp://www.ciagenda.com/customer-impact-qualification-program
Customer IMPACT Agenda - An IntroductionDownload PDFhttp://www.ciagenda.com/sites/default/files/assetfiles/customerimpactagendabookt...