Customer Perspectives

Take a critical look at your business – from your customers’ point of view.

Meet Phil at these events

Customer Journey ManagementCreating and Implementing the Customer Perspective
http://www.ciagenda.com/customer-journey-management
Customer IMPACT AgendaThe book: 2nd edition now available!
http://www.ciagenda.com/book
Customer IMPACT Qualification ProgramSupporting Successful Workshops
http://www.ciagenda.com/customer-impact-qualification-program