Take a critical look at your business – from your customers’ point of view.
Meet Phil at these events
- March 6, 2019 BPM-Club Customer Journey Roadshow , Köln
- March 7, 2019 CPOs@BPM&O | Digitalisierung & Automatisierung, Köln
- March 18, 2019 BPM-Club Customer Journey Roadshow, Berlin
- March 18, 2019 Knime Spring Summit 2019, Berlin, Deutschland
- March 27, 2019 ShiftCX, Frankfurt
Customer Journey ManagementCreating and Implementing the Customer Perspectivehttp://www.ciagenda.com/customer-journey-management
Customer IMPACT AgendaThe book: 2nd edition now available!http://www.ciagenda.com/book
Customer IMPACT Qualification ProgramSupporting Successful Workshopshttp://www.ciagenda.com/customer-impact-qualification-program
Customer IMPACT Agenda - An IntroductionDownload PDFhttp://www.ciagenda.com/sites/default/files/assetfiles/customerimpactagendabookt...